My husband and I recently visited the Honda store this weekend and had a great experience! Everyone was eager to help us and if they did not know the answer they went and found the answer for us. Even though we did not come in to buy a bike, the salesman took the time to let my husband sit on the bike and discuss features on each one. They were great to handle an exchange we had and everyone was super friendly! We work in customer service based retail and will be back!